The next class is scheduled to start on April 22, 2013. Candidates are required to complete 7 weeks of full time training Monday-Friday, 8-5pm. After the training is complete they would transition into a part time shift. The available shifts are:
Serves internal/external customers with regard to medical and dental readiness in a high-volume, dynamic call center while representing LHI in a courteous and professional manner. Receives inbound and places outbound calls in order to schedule a variety of specific medical and dental services in accordance with the customer's availability and contract guidelines.
High School Diploma or equivalent combined with a minimum of 2 years customer service experience required. Prior military or call center experience a plus. Qualified candidates will possess excellent verbal, written and interpersonal communication skills, exceptional telephone etiquette and experience using Microsoft Office programs. Ability to move expediently through multiple applications while communicating with customers on the phone required. Database experience/education preferred.
National Career Readiness Certificate preferred.
Please note: In order to be considered for this position, you must be able to obtain an SF86 Position of Trust which is only available to U.S. Citizens.
Contact and Miscellaneous Information:
ABR Employment Services
La Crosse, WI 54601
||Healthcare / Health Services